Analyst – Business Intelligence (BI) (Internal/External)

At Safaricom Ethiopia, we are a purpose-led technology company dedicated to transforming lives through digital connectivity and inclusive financial services. In less than five years, we have grown to serve over 15 million 90 days active customers, with our network now reaching 60% of Ethiopia’s population; a testament to our bold vision and trusted partnerships. Guided by our core values of Customer Obsession, Innovation, Integrity, and Get It Done Together, we are building a dynamic, inclusive, and empowering workplace. We believe our greatest strength lies in our people. That is why, for three consecutive years, we have proudly earned the Top Employer Award. In addition, we have received the African Top Employer recognition for the first time, reflecting our unwavering commitment to fostering a supportive, innovative, and inclusive work environment. Join Safaricom Ethiopia and be part of a team shaping the digital future of Ethiopia. Here, your work has meaning, your voice matters, and your growth is our priority. Together, we are transforming lives for a digital future. Role Purpose The role holder is responsible for collecting, extracting, cleansing, structuring and analyzing data required for Credit Product performance reporting, portfolio monitoring and Credit Scoring. Reporting to the Credit Scoring Manager, the role prepares reliable and well-structured datasets from GSM, M-PESA, Loan Management Platform, repayment and other internal or external sources, ensuring data is ready for business reporting, portfolio analysis and credit scoring model development. The role works closely with the Product & Portfolio team, ML Engineers and other Data & Technology teams to provide timely and accurate insights for Credit Product management and credit decisioning.