Senior claims officer

The Senior Claims Officer at Abay Insurance S.C. possesses extensive experience in overseeing complex insurance claims from initial notification to final settlement. This role demonstrates proficiency in claim assessment, coverage analysis, investigation coordination, documentation, and adherence to policy terms and regulatory standards. The candidate has a proven track record of collaborating with customers, loss adjusters, reinsurers, and internal teams, while simultaneously mentoring junior staff and optimizing claims processes. Strong capabilities in analytical reasoning, communication, negotiation, and decision-making are evident throughout this professional profile.