VACANCY DETAILS
Job Title: Branch Business Relationship Manager - RMSME
Vacancy Number: DB_EX/NAD/003/26
Application Deadline: July 24, 2026
Place of Work: Dashen Bank Debre Tsige Branch
Job Summary
Plan, organize, lead, and control business development activities within the branch team in the assigned region.
Attract, deepen, and manage financial relationships to meet deposit and loan growth goals.
Achieve business growth for the Bank in the Retail & MSME market segment, and promote and sell other products and services of the Bank to enhance value-add relationships with existing customers.
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recruitment
Finance
financial
Job Requirements
Qualifications & Experience
Education: BA Degree in Accounting, Marketing Management, Business Administration, Banking, Finance, or a related Business field.
Experience: Minimum of six (6) years of relevant experience.
Functional & Technical Competencies
A distinguished professional history demonstrating an in-depth understanding of Retail & MSME banking.
Knowledge and experience in modern sales and marketing practices in the financial services industry to provide visionary guidance on strategic changes to drive performance.
Strong negotiation skills to prospect and close business.
Networking skills to effectively leverage relationships that will enhance customer acquisition and retention.
Extensive banking background, including understanding credit, risk management, and compliance requirements.
Demonstrated ability to engage and influence senior-level leaders regarding key business priorities, issues, and initiatives.
Project management skills.
Leadership Competencies
Result Driven: The ability and commitment to achieve tangible outcomes and deliver measurable results that contribute to the organization's success.
Coaching: The ability to facilitate the growth, development, and performance improvement of team members through effective guidance, feedback, and support.
Customer Insight: The ability to understand and anticipate the needs, preferences, and behaviors of customers to drive business success.
Partnership Engagement: The ability to effectively build and maintain partnerships with various stakeholders to achieve shared goals.
Service Excellence Mindset: Deep commitment to delivering exceptional customer experiences and fostering a culture of service excellence.
Risk Management: Ability to identify, assess, and mitigate potential risks that could impact the organization's objectives or operations.
Digital Savviness: Ability to effectively leverage digital technologies and tools to drive innovation, efficiency, and growth within the Bank.
Emotional Intelligence (EI): Ability to understand, manage, and leverage emotions—both your own and those of others—in order to effectively influence and inspire others.
Decisiveness: The ability to prioritize and effectively allocate resources and make investment decisions to enhance accessibility and build organizational capabilities (people, process, and technology).
Behavioral Competencies
Collaborating and communicating in a way that allows team members to share their strengths and expertise and to support each other in achieving their goals.
Active dedication and involvement from individuals or teams in collaborative endeavors, projects, initiatives, the Bank's platform, culture, CSR initiatives, training programs, and the organization's mission, vision, and values.
Clear and successful exchange of information and ideas between individuals, ensuring a shared understanding.
Commitment to always finding ways to do things better.
Ability to move quickly and easily.
Ability to adapt to change and meet new demands quickly.
Demonstrate readiness to collaborate and build sustainable relationships with stakeholders.
Understand and share the feelings, perspectives, and experiences of customers.
Consistently utilizing data to drive work and make informed decisions.
Conducting oneself with competence, integrity, and respect in a work setting.
Embracing diversity, respecting unique identities, and fostering belonging.
Being authentic, sincere, and transparent in interactions, respecting the truth and authenticity.
Skills Required
Analytical skills