Junior Customer Service Officer

Sidama Bank S.C. is recruiting fresh graduates for the position of Junior Customer Service Officer at branches across Ethiopia. Applicants must have a bachelor’s degree in a business-related field, be graduates of 2025/26 G.C., meet the specified GPA requirements, and have achieved at least 50% in the National Exit Examination. Vacancy Overview Organization: Sidama Bank S.C. Reference Number: EV/002/2026 Position: Junior Customer Service Officer Job Category: Banking / Customer Service Location: Branches across Ethiopia Employment Type: Not specified Experience: No prior work experience required Eligible Graduates: 2025/26 G.C. graduates Application Deadline: September 6, 2026 Junior Customer Service Officer Sidama Bank S.C. is seeking qualified fresh graduates for Junior Customer Service Officer positions at its branches across Ethiopia. Educational Qualification Applicants must have a Bachelor’s Degree in a business-related field, including: Accounting Management Economics Business Administration Banking & Finance Marketing Related fields Experience No prior work experience required The position is open to eligible fresh graduates. Graduation Requirement Applicants must be graduates of 2025/26 G.C. GPA Requirement The vacancy specifies the following minimum GPA requirements: Male applicants: Minimum GPA of 3.00 Female applicants: Minimum GPA of 2.50 National Exit Examination Requirement Minimum National Exit Examination score: 50% Key Responsibilities The Junior Customer Service Officer will be responsible for: Handling customer account opening, deposits, withdrawals, and other basic banking services. Providing customer service in accordance with the bank’s service standards. Promoting and cross-selling bank products and services. Maintaining accurate customer and transaction records. Ensuring compliance with the bank’s policies and procedures. Salary and Benefits Salary and benefits: According to Sidama Bank’s salary scale and benefits package. Job Location Branches across Ethiopia The vacancy indicates that the position is available at the bank’s branches all over Ethiopia. How to Apply Interested applicants who meet all the stated requirements should submit their application online through the Sidama Bank application form. Required Documents Applicants should prepare: Updated CV Copy of degree Copy of academic transcript Cover letter Other qualification documents as required Online Application Form Sidama Bank S.C Job Application Form: https://forms.gle/diUiFoi963uJLxyQ7 Application Deadline: September 6, 2026 Important Application Information Applications that do not meet the stated requirements should not be submitted. Incomplete applications will not be considered. Hard-copy or physical applications will not be accepted. Only shortlisted applicants will be contacted for the next stage of the recruitment process. Contact Information For inquiries regarding the vacancy: Phone: +251-114-70-50-55 Reference: EV/002/2026 📲 Get Daily Job Alerts Join @EtcareersJobs for daily job vacancy updates in Ethiopia: https://t.me/EtcareersJobs