Plans, organizes, directs, coordinates the work process activities of the team,
Maintains information on open maintenance operations, monitors and approves repairs, operations according to the data.
Ensures that the work from customers for repairs is carried out with selected vehicles, equipment and components, as well as workshop capacity.
Leads pre-inspection, handover, warranty operations of newly sold machines.
Receive letters of incoming and expenses and guide them to action.
Collecting customer complaints, correcting or correcting errors and complaints in repair work, or notifying the relevant person.
It contains the costs of repairs as well as the delivery of new machines to customers, the costs of repair work that will be completed and closed, the cost of spare parts, materials, professional hours, etc.
To ensure that there is a contractual agreement with customers for the repair and sale of equipment in the workshop.
Long-term and short-term contractual arrangements.
About You
Requirements
Education
Bachelor’s degree in mechanical engineering or marketing, management, economics, or a similar field
Experience
6 years of work experience and 2 years of experience in the field
Skills, Knowledge and Characteristics:
A person who believes in change and continuous improvement
Employee Disciplinary
A desire to work in a team and in a collaborative manner
Method of Application
Interested applicants are invited to send their CV and relevant documents to [email protected] Please use “Planning, Information and Inspection Head” as the subject line of your application email.