Senior IT/MIS Officer

Bilal Microfinance Institution S.C. is inviting qualified candidates to apply for the position of Senior IT/MIS Officer in Addis Ababa, Ethiopia. The role focuses on maintaining IT infrastructure, supporting core banking systems, and ensuring reliable technical operations. Job Overview Position: Senior IT/MIS Officer Company: Bilal Microfinance Institution S.C. Job Category: Information Technology (IT) / Management Information Systems (MIS) Duty Station: Head Office, Addis Ababa, Ethiopia Employment Type: Full-time Education: Bachelor’s or Master’s degree in a relevant field Experience: At least 3 years with a Master’s degree or 5 years with a Bachelor’s degree Salary and Benefits: As per the institution’s salary scale and benefits package Application Deadline: October 25, 2026 About Bilal Microfinance Institution S.C. Bilal Microfinance Institution S.C. is an interest-free microfinance institution established under National Bank of Ethiopia Directive No. MFI/32/2021. It provides Sharia-compliant and inclusive microfinance services to expand access to financial services for communities excluded from interest-based financing. Key Responsibilities Maintain IT infrastructure, computer systems, and network connectivity. Troubleshoot hardware, software, installation, and system performance issues. Monitor core banking workflows, user accounts, and daily system operations. Coordinate with telecommunications providers and core banking vendors to resolve network disruptions and system downtime. Provide technical support to head office and branch staff, collaborating with other departments on IT requests and system updates. Required Qualifications and Experience Education: Bachelor’s or Master’s degree in Computer Science, Information Systems, Software Engineering, Information Technology, or a related field. Work Experience: Master’s degree holders: At least 3 years of relevant work experience. Bachelor’s degree holders: At least 5 years of relevant work experience. Experience in a microfinance institution, bank, or corporate environment is preferred. Required Skills and Competencies Practical hardware and software troubleshooting skills. Understanding of core banking systems and workflows. Strong communication and vendor coordination skills. Effective problem-solving and hands-on technical support capabilities. Ability to work under pressure and collaborate with a team. High integrity and accountability. How to Apply Interested and qualified applicants should submit the following documents: Application letter Updated CV Copies of educational credentials Copies of work experience certificates Application Email: bilalmfihr@bilalmfi.com Contact Phone: +251904951020 Application Deadline: October 25, 2026 Join • Follow • Apply • Share