Customer Service Officer I

About The Institution Grand Microfinance Institution Share Company (Grand MFI S.C.) is a licensed financial institution in Ethiopia, established in 2019 with the mission to provide inclusive financial and non-financial services to underserved populations. Focused on empowering rural and urban poor entrepreneurs, women, and youth, Grand MFI offers tailored financial products alongside business training, technical support, and advisory services. By fostering financial inclusion and entrepreneurship, the institution aims to enhance livelihoods and contribute to sustainable economic development across Ethiopia. Finance Job Summary We are currently hiring 1 professional to join our team as Customer Service Officer I at our Sebeta Branch. Required Qualifications Educational Requirements: BA/Diploma in Accounting, Business Management and related fields. Years of Experience: A minimum of 1 or 2 years of experience for BA/Diploma respectively, preferably in Micro Finance Institution. Required Skills And Competencies Language Proficiency: Afan Oromo Language is mandatory. How to Apply Interested and qualified applicants who can fulfill the requirements are invited to submit their non-returnable application letter, CV, copies of education and work experience documents at Head office, Human Resource and General Service Office, or apply through this link: https://forms.gle/bMikZFTEAarpy7r28 In-Person Application Location : around Beklo Bet Garad Tower 7th floor Date of Registration : 7 working days from the first date of announcement. Important Application Notice : You should specify the position you will apply for on subject line. Contact Phone : 0114705102