Digital Banking, Risk, HR & Reconciliation Positions

Ahadu Bank S.C. is inviting qualified applicants to apply for four banking positions at its Head Office in Addis Ababa. The available opportunities are in Digital Banking, Dispute and Reconciliation Management, Human Capital Management, and Risk Management. The advertised positions include Manager, Digital Banking Innovation Division; Principal Dispute and Reconciliation Management Officer; Senior Human Capital Officer; and Senior Risk Officer. Vacancy Overview Organization: Ahadu Bank S.C. Number of Positions: 4 Total Vacancies: 6 Job Categories: Digital Banking, Reconciliation, Human Resources, Risk Management Location: Addis Ababa Employment Type: Full-time Application Deadline: September 7, 2026 Available Positions 1. Manager, Digital Banking Innovation Division Reference Number: Ext/Vaca/065/2026 Number of Vacancies: 1 Job Purpose The position is responsible for supporting customer satisfaction through mobile banking, internet banking, and card production and operation services in accordance with the Bank's policies and procedures. Key Responsibilities Lead digital banking business operations covering card banking, internet banking, and mobile banking. Implement digital banking operations policies and procedures. Recommend changes to policies and procedures when required. Ensure mobile, internet, and card banking operations align with the Bank's financial and operational strategies. Manage information related to digital banking operations. Track, communicate, and maintain digital banking information. Initiate new digital banking product offerings based on analysis. Follow up on implementation of new product features. Resolve customer complaints in collaboration with branch staff. Follow up on customer account transactions conducted through digital channels. Qualification Master's degree (MSc/MA) or Bachelor's degree (BA) in: Business Management Economics Accounting Banking & Finance Management Information Systems (MIS) Information Technology (IT) A related field Experience Minimum 9 years of relevant experience in the banking industry, including 2 years in one of the following or an equivalent position: Principal Digital Banking Innovation Officer Principal Channels Officer Principal Mobile & Internet Banking Officer Required Skills Innovation mindset Digital banking expertise Location: Addis Ababa Apply Online: https://forms.gle/eRgxDUgT7xC2t1JJ7 2. Principal Dispute and Reconciliation Management Officer Reference Number: Ext/Vaca/066/2026 Number of Vacancies: 1 Job Purpose The position is responsible for dispute, reconciliation, and settlement activities for the Bank's digital and merchant products in accordance with the Bank's policies and procedures. Key Responsibilities Lead dispute and reconciliation operations for the Bank's digital products. Implement dispute and reconciliation operational policies, guidelines, and procedures. Ensure accurate and appropriate responses to disputes following proper investigation. Perform daily and monthly reconciliation and settlement for the Bank's digital transactions. Conduct merchant settlement and timely reconciliation of merchant accounts. Perform timely settlement and adjustment of digital banking transactions within required periods. Ensure proper documentation of case activities, including contacts, documents reviewed, and statements. Assist branches in carrying out timely reconciliation of digital transactions. Produce periodic reports for management on the status of disputes and reconciliation. Qualification Master's degree (MSc/MA) or Bachelor's degree (BSc/BA) in: Accounting Banking & Finance Business Management Economics Management Information Systems (MIS) Information Technology (IT) A related field Experience Minimum 7 years of relevant experience in the banking industry, including 2 years in one of the following or an equivalent position: Senior Dispute and Reconciliation Officer Equivalent position Required Skills Accounting knowledge Account management skills Reconciliation expertise Location: Addis Ababa Apply Online: https://forms.gle/392ZTZweBPY2QQRL7 3. Senior Human Capital Officer Reference Number: Ext/Vaca/067/2026 Number of Vacancies: 2 Job Purpose The position supports the implementation and delivery of Ahadu Bank's Human Capital Management strategies, policies, programs, and services across district branches. The role includes HR operations, employee data management, talent management, performance, engagement, retention, and learning and development support. Key Responsibilities Serve as a key link between Head Office Human Capital Management and branches. Provide HR advisory and operational support. Ensure compliance with HR policies and procedures. Monitor HR activities and workforce needs. Maintain accurate HR information. Resolve employee-related issues. Provide timely HR reports, insights, and feedback to Head Office. Support business objectives through effective HR management. Qualification BA degree in: Human Resource Management Management Public Administration Business Administration A related field Experience Minimum 5 years of relevant experience in the banking industry, including 2 years in one of the following or an equivalent position: Human Capital Officer Equivalent position Required Skills ERP / HRIS implementation experience HR documentation control HR policies and compliance Location: Addis Ababa Apply Online: https://forms.gle/eRgxDUgT7xC2t1JJ7 4. Senior Risk Officer Reference Number: Ext/Vaca/068/2026 Number of Vacancies: 2 Job Purpose The Senior Risk Officer is responsible for supporting the management and mitigation of risks faced by the Bank through risk assessment, monitoring, reporting, regulatory compliance, and implementation of the Bank's risk management framework. Key Responsibilities Oversee risk assessment processes. Monitor and report on risk activities. Ensure compliance with regulatory requirements. Support the development and implementation of the Bank's risk management framework. Collaborate with different departments to identify, assess, and manage risks across the Bank's operations. Qualification BA degree in: Management Economics Accounting Banking & Finance Business Administration A related field Experience Minimum 5 years of relevant experience in the banking industry, including 2 years in one of the following or an equivalent position: Risk Officer Equivalent position Required Skills Risk assessment Risk management expertise Location: Addis Ababa Apply Online: https://forms.gle/eRgxDUgT7xC2t1JJ7 Summary of Available Positions Position Vacancies Minimum Experience Manager, Digital Banking Innovation Division 1 9 years Principal Dispute and Reconciliation Management Officer 1 7 years Senior Human Capital Officer 2 5 years Senior Risk Officer 2 5 years Total 6 — How to Apply Interested and qualified applicants should apply online using the application link corresponding to the position they are applying for. Manager, Digital Banking Innovation Division https://forms.gle/eRgxDUgT7xC2t1JJ7 Principal Dispute and Reconciliation Management Officer https://forms.gle/392ZTZweBPY2QQRL7 Senior Human Capital Officer https://forms.gle/eRgxDUgT7xC2t1JJ7 Senior Risk Officer https://forms.gle/eRgxDUgT7xC2t1JJ7 Important: Only applications submitted through the provided online application links will be considered. Application Deadline September 7, 2026 Additional Information Only shortlisted candidates will be contacted. Hard-copy or physical applications will not be accepted. Ahadu Bank S.C. reserves the right to cancel the advertised position. 📲 Get Daily Job Alerts Join @EtcareersJobs for daily job vacancy updates in Ethiopia: https://t.me/EtcareersJobs