Lead Generator

Company Description Teklehaimanot General Hospital (TGH) is a patient-centered private hospital located in the heart of Addis Ababa, providing trusted multidisciplinary medical services. Known for quality and customer care, TGH emphasizes a compassionate and honest approach to meeting the needs of all patients. The Addis Ababa Health Bureau has ranked TGH as a “Green Level” General Hospital for five consecutive years, reflecting its high standards of service. Supported by experienced and caring medical staff, TGH serves as a health coach and medical partner, offering over 40 medical services. TGH is recognized as one of Ethiopia’s premier medical care providers, with decades of commitment to patient-focused healthcare. Role Description The Lead Generator is a full-time, on-site role based at Teklehaimanot General Hospital in Addis Ababa. The role focuses on identifying and qualifying potential clients and patients through phone calls, in-person inquiries, digital channels, and community outreach. Day-to-day responsibilities include maintaining lead databases, following up on inquiries, scheduling appointments, and coordinating with clinical and administrative teams to ensure a smooth patient journey. The Lead Generator will build relationships with referring & corporate partners, support marketing campaigns, and share feedback on patient needs and trends. This position requires consistent documentation of interactions, adherence to hospital policies, and collaboration to improve service access and patient engagement. Qualifications Strong communication and interpersonal skills, with the ability to engage respectfully with diverse patients and partners. Customer service and client relationship skills, including active listening, empathy, and professional follow-up. Basic sales and lead generation skills, such as prospecting, qualification, and pipeline management. Data entry and organizational skills, with the ability to maintain accurate records and use lead tracking tools or CRM systems. Ability to work on-site full time in Addis Ababa and collaborate effectively with medical and administrative teams. Fluency in English, Amharic and other local languages is a plus ; strong verbal and written communication abilities. Prior experience in healthcare, customer service, or sales roles is an advantage. Degree or diploma in marketing, business, health administration, or a related field is preferred but not mandatory.