Quality Assurance Officer

Job Description JOB TITLE: Quality Assurance Officer JOB GRADE: Select and option from the dropdown BUSINESS UNIT: Orbis Global Programes EMPLOYMENT TERMS: Regular/Permanent Full-Time COUNTRY OFFICE/DEPT: Ethiopia Approved By DATE: July 26 JOB SUMMARY: The Quality Assurance Officer reporting to the Program Lead for CIFF Project, closely supports IECWs in assessing surgical outcomes, leads and coordinates TT surgical audits, and ensures all new and refresher IECW trainings follow WHO and ICTC guidelines. LOCATION: The position is primarily based in Hawassa. There sill be travel to various Orbis Project areas. REPORTING & WORKING RELATIONSHIPS The Quality Assurance Officer reports to the Program Lead for CIFF Project. The Quality Assurance officer works collaboratively with the Project Manager under Operation Sight program, Field Coordinators and IECWS ESSENTIAL JOB FUNCTIONS / KEY AREAS OF RESPONSIBILITY List the most important responsibilities first. Support Field Coordinators and Project Managers in assessing and documenting TT surgical outcomes on day 1, days 7–14, and 3–6 months post-operation. Lead TT surgical audits in project areas, submit timely findings reports, and coordinate TT surgery data verification. Ensure IECW trainings comply with WHO and ICTC guidelines, and coordinate TT surgery supportive supervision for IECWs. Support Field Coordinators to improve TT surgery outputs through outreaches and mobile teams as needed. Help identify IECWs needing further training based on surgery quality and Identify strong IECWs with the project team and train them as supportive supervisors and outreach coordinators. Train and mentor partner staff, including IECWs, on TT surgery recording and reporting and Work with MERL Associate Director and project teams to maintain quality assurance standards. Submit monthly, quarterly, and annual TT SA, SS, and DQA reports against targets. Participate in regional and zonal quality assurance meetings and manage field activity petty cash as appropriate related to Quality Assurance activities. Mentor TT surgeons on using smartphones and scanners for biometry data collection. Perform other TT surgery tasks assigned by the supervisor. Qualifications & Experience MPH with five years’ experience or BSc in Public Health with seven years’ experience. Strong TT surgery and quality assurance experience; ophthalmic nurse training preferred. Experience in blindness prevention, trachoma is an advantage. Skills & Abilities Good written and spoken English skills. Basic IT skills, especially in word processing and spreadsheets. Strong verbal and written interpersonal communication skills. Ability to work effectively with people from diverse cultural backgrounds. Ability to conduct supervision. Ability to lead a team in a Continuous Quality Improvement (CQI) environment. ORBIS VALUES & COMPETENCIES At Orbis, our values and competencies are central to how we work and grow, both as individuals and as a global organization. These expectations apply to all employees and help ensure that we are aligned in our mission and impact. Our Values in Action : We are guided by five values: Accountability, Commitment, Innovation, Integrity , and Equity . These values reflect how we engage with our colleagues, partners, and the communities we serve. We expect everyone at Orbis to model these values in daily decisions and behaviors. Our Competencies in Action: These describe the key skills and behaviors needed to succeed at Orbis. They are used in performance discussions and to support career development across roles. Employment Duration: The project will run until December 31, 2027 with possibility of extension depending on availability of budget Click here for a quick overview of our values and competencies To learn more about Orbis, go to http://www.orbis.org Orbis is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants, regardless of race, color, religion, gender, sexual orientation, disability, veteran status, or any other protected characteristic. We encourage applications from qualified individuals of all backgrounds, cultures, and communities, particularly those underrepresented in the international nonprofit sector. Orbis is proud to foster an environment where everyone can contribute meaningfully and thrive.