Sales Supervisor

The Sales Supervisor is responsible for supervising and supporting the sales team to achieve assigned sales targets and revenue objectives. The position oversees daily sales activities, monitors team performance, supports lead generation and customer follow-up, and ensures effective execution of sales strategies. The Sales Supervisor also coaches and motivates sales staff, maintains strong customer relationships, and provides regular performance updates to management to support business growth and customer satisfaction. Job Summery Department: Sales Supervisor Reports To: Head of Sales Location: Addis Ababa Employment Type: Full-Time Number of Positions: 1 Duets and responsibilities Sales Target Achievement: Oversee the sales team to consistently achieve daily/weekly/monthly sales targets. Develop and implement sales strategies and plans to meet or exceed organizational goals. Team Leadership: Supervise, mentor, and motivate the sales team to perform at their best. Delegate tasks, set performance goals, and monitor individual and team progress. Product Knowledge: Ensure the sales team maintains an up-to-date understanding of products, construction technologies, and unique selling points. Conduct regular training and knowledge updates. Lead Generation Oversight: Monitor and guide the team in actively seeking and generating leads through various channels, including online marketing, referrals, and networking. Customer Relationship Management: Build and maintain strong relationships with key clients and potential buyers. Ensure the team provides a smooth and positive customer experience throughout the sales process. Effective Communication: Communicate clearly with potential buyers and address their inquiries promptly. Ensure the team is expert on the benefits of living in the satellite city. Sales Techniques: Guide the team in utilizing effective sales techniques to influence potential buyers and guide them through the decision-making process. KPI Monitoring: Track and monitor KPIs, including conversion rates, lead generation and customer satisfaction. Ensure the team meets performance indicators. About You Job Specification Educational Qualifications Bachelor’s degree or Masters in Marketing, Business Administration, Real Estate Management, Sales, or a related field. Professional Experience Minimum of 10 years of relevant sales experience, preferably within the real estate, property development, construction, or related industry. Core Professional Skills Strong analytical and quantitative skills with the ability to interpret complex data. Advanced proficiency in Microsoft Excel (mandatory). Experience with data analysis tools, CRM systems, and reporting dashboards. Strong understanding of market research methodologies (qualitative and quantitative). Excellent report writing and presentation skills. Ability to translate data into clear, actionable business insights. Strong attention to detail and high level of accuracy. Ability to manage multiple research projects within deadlines. Professional integrity and ability to handle confidential information. Behavioral & Functional Competencies Ethical and trustworthy in handling company resources. Respectful and professional in interactions. Open to feedback and adaptable to change. Detail-oriented and disciplined in following procedures Method of Application Interested and qualified applicants are required to submit the following documents: A Cover Letter An Updated Curriculum Vitae (CV) Clear scanned copies of supporting documents All documents must be enclosed into a single PDF file. Please ensure that the title of the position is clearly written in the Subject Line of your application email as: Subject: Sales supervisor Applicants may apply through Ethiojobs or via the company email: [email protected]