About the Company
Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate.
Our promise to you:
We will respect and value your background and perspectives
We will work together with integrity
We will share our incredible pride for job, company and industry
What we ask of you:
Bring passion to all that you do
Listen, move fast and think innovatively
Speak up, have ideas and share them
Believe in customer service, and treating every person with kindness
As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.
Who we are:
We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts.
In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc.
With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.
Join our family today.
Together, we'll make travel better.
What you'll be doing:
We are seeking an experienced and skilled Store Executive to join our culinary team They are responsible for managing inventory, overseeing customer service, and driving sales. They work closely with the store manager to develop strategies to increase sales and improve customer satisfaction. The Store Executive also handles day-to-day operations, including opening and closing the store, managing cash registers, and maintaining store cleanliness.
Key Responsibilities
Manage and oversee all aspects of the store's operations
Develop and implement strategies to increase sales and improve customer satisfaction
Monitor inventory levels and ensure timely restocking
Train and supervise store staff
Handle customer complaints and resolve issues
Maintain store cleanliness and organization
Ensure compliance with company policies and procedures
Manage cash registers and handle financial transactions
Prepare and analyze sales reports
Stay up to date with industry trends and developments
Qualifications
Minimum of three years of experience as a Store Executive in the hospitality industry, preferably in the aviation sector (airport lounges, catering).
Strong knowledge of store operations, procurement, and inventory management within F&B and hospitality environments.
Familiarity with stock control procedures, purchasing processes, and supplier coordination.
Excellent organizational and multitasking skills to manage stock levels efficiently.
Strong communication and interpersonal skills to collaborate with chefs, F&B teams, and suppliers.
Ability to work effectively in a fast-paced, team-oriented environment.
Customer service-oriented mindset with a proactive approach to ensuring seamless operations.
Attention to detail and accuracy in stock tracking, storage conditions, and financial records.
Proficiency in inventory management software and basic computer applications.
Bachelor’s degree in accounting, Finance, Supply Chain Management, or a related field.
Skills
Inventory management
Sales management
Customer service
Team management
Communication skills
Attention to detail
Problem-solving skills
Computer skills
Analytical skills