Accounts Receivable Accountant OTC

Job Description As an Accounts Receivable Officer at Hilton, you will be responsible for ensuring the accurate processing, tracking, and collection of all direct billing and city ledger accounts. You will work closely with the Finance Manager, Front Office, and Sales teams to maintain healthy cash flow, minimize bad debts, and uphold Hilton’s global financial compliance and reporting standards. Responsibilities Ledger Management: Process, verify, and post daily accounts receivable entries, city ledger transfers, and credit card transactions in accordance with Hilton policies. Invoicing & Billing: Review guest and corporate accounts for accuracy, prepare timely customer statements, and dispatch tax invoices to corporate clients and travel agents. Credit Control & Collections: Monitor aging accounts, initiate timely collection follow-ups via phone/email, and coordinate with the Credit Manager on outstanding balances. Reconciliation: Perform regular reconciliations between the Property Management System (PMS), Accounts Receivable sub-ledger, and General Ledger. Dispute Resolution: Promptly investigate and resolve billing queries, discrepancies, and refund requests from guests and corporate partners. Reporting: Prepare weekly and monthly AR aging reports, cash flow forecasts, and credit risk evaluations for management review. Compliance: Ensure strict adherence to internal financial controls, local tax regulations, and Hilton Brand Standards. Qualifications Education: Bachelor’s degree in Accounting, Finance, or Business Administration. Experience: Minimum of 2–3 years of experience in Accounts Receivable or general accounting within an international hotel chain. Technical Skills: Proficiency in hospitality financial software (e.g., SunSystems, Opera PMS, OnQ) and advanced Microsoft Excel skills. Communication: Fluency in spoken and written English is required. Competencies: Strong numerical accuracy, high attention to detail, negotiation skills, and ability to meet strict monthly reporting deadlines.