"
About Us
TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction.
Perks & Benefits
Annual performance-based increases
Paid time off
Health and dental insurance or a monthly health stipend
Holiday bonuses
Permanent work-from-home setup
Opportunities for career advancement as we continue to grow
Responsibilities
Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media.
Assist Customers: Support customers with orders, shipping, product details, and returns.
Quality-Based Responses: Provide thoughtful, high-quality responses that reflect our service standards.
Requirements
Proficiency in English (both written and verbal).
At least 1 year of online/remote customer service experience.
Experience with tools like Gorgias, Zendesk, or Shopify is a plus or an advantage.
Excellent problem-solving and communication skills.
Adaptable and solutions-oriented mindset.
Technical Requirements
Personally owned PC or laptop with an i5 processor or equivalent.
Minimum of 25 Mbps for both upload and download internet speed.
APPLICATION INSTRUCTIONS
To ensure your application is processed correctly, please follow these steps:
When selecting the position, please choose ""Customer Service"" from the list.
When prompted for an application code, use: CS
Excited to grow your career with TalentPop App? Join our collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference. Apply now and start your journey with us!
"