CD MIS Officer

Job PurposeThe CD MIS Officer ensures accurate and timely management of Customer Development data, reporting, and systems to support decision-making and drive business performance. This role focuses on data integrity, analytics, and enabling field teams with actionable insights.What Will Your Main Responsibilities BeManagement Information Systems (MIS) & Data ManagementMaintain and update CD MIS systems and dashboards for sales performance tracking.Ensure data accuracy and compliance with reporting standards.Generate and analyze reports on sales, coverage, and RTM KPIs.Support on developing, maintaining, and optimizing company databases and reporting dashboards.Support CD Excellence initiatives by providing insights from MIS data.Collaborate with field teams and distributors to resolve data-related issues.Monitor TTS (Trade Terms Spend) compliance and provide monthly analysis.Assist in pricing and promotional data management.Conduct data analysis to identify trends, gaps, and opportunities across sales, operations, and performance metrics.Generate actionable insights and reports to support key business decisions and strategy formulation.Manage data governance, consistency, and alignment across systems.Support the automation of data collection and visualization through tools such as Power BI & Excel dashboards.Operations ManagementSupporting the daily business operations to ensure smooth execution and alignment with company objectives.Support & facilitate the communication and workflow between departments and field operations.Support in identifying bottlenecks processes and drive efficiency improvements.Experience & QualificationsMinimum Requirements:Bachelor’s degree in Business, IT, or related field.2-3 years of experience in data management or sales reporting.Proficiency in Excel and familiarity with BI tools (Power BI preferred).PreferredExperience in FMCG or Customer Development environment.Knowledge of database management and ERP systems.SkillsData Management: Ability to handle large datasets accurately.Technical Proficiency: Excel, Power BI, and database tools.Analytical Ability: Convert data into actionable insights.Organizational Skills: Manage multiple reports and deadlines.Communication: Clear reporting and stakeholder engagement.Problem-Solving: Quick resolution of data discrepancies.LeadershipYou are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the customer and consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.