Product transformation lead

About the jobPosition overview:Kaldi’s Coffee is looking for an energetic, analytical, and inventive person to spearhead the overhaul of our Ice Cream Department. This is a 6-month contract role, with the unique opportunity to convert into a full-time position based on performance and impact. You will also be responsible for conducting thorough external market and internal investigations, formulation of strategy toward improvements, and execution of transformation plan across the ice cream offering for Kaldi’s Coffee.Key Responsibilities:Conduct a comprehensive assessment of the ice cream industry in Ethiopia.Gather data on market size, major players, pricing trends, customer perception, seasonal demand, sales locations, and promotional strategies.Identify gaps and opportunities in the local market.Analyze the current state of Kaldi’s Coffee’s ice cream department across all locations.Assess product quality, operations, sales data, branding, customer feedback, staff training, and presentation.Conduct a full SWOT analysis (Strengths, Weaknesses, Opportunities, Threats).Design a 5-month strategic transformation plan for Kaldi’s ice cream operations. Include detailed proposals for marketing, menu development, equipment upgrades, staffing, staff training, product positioning, and pricing.Provide a clear financial breakdown of expected expenses and ROI projections.Present plan to the Executive Team for approval.Lead the roll-out of the approved strategy across locations.Coordinate with relevant departments including Marketing, Operations, Procurement, and Store Managers.Ensure all activities remain within budget and timeline.Submit a detailed weekly report outlining completed tasks, progress toward KPIs, budget updates, and next steps.Participate in regular check-ins with the Head of Strategy & Innovation.QualificationsBachelor’s degree in Business, Marketing, Food Science or related field2+ years of (combined) experience in business analysis, product, food & beverage, or strategy rolesExcellent knowledge of research methods, project planning, and market analysisExcellent verbal and written communication skills.Proven success from taking a project from concept to delivery.Love for food and beverage and an eye for innovationWhat We OfferA vibrant and supportive work environment.Opportunities for professional growth and development.Competitive salaryThe chance to be a part of a forward-thinking team in the coffee industry.