Operations Associate

About the jobWhat you will be doingWe are seeking a dedicated and detail-oriented Operations Associate to join our team in Ethiopia. The successful candidate will play a crucial role in supporting the operations of Pula in Ethiopia, assisting the local team in various administrative, accounting, and operational tasks. Who you are: Your background is only a bonus to what we are looking for. If you have a knack for helping leaders achieve sharp gains in productivity and impact, commitment to our mission and embrace a constantly changing portfolio of projects, then you will excel at this role! Basic Responsibilities Office Management: Office management involves ensuring a functional and well-equipped workspace by maintaining adequate stocks of office supplies, ensuring timely payment of utilities, and managing vendor relationships.Administrative Support: Assist in managing daily administrative tasks for the team, including scheduling meetings, preparing high-quality documents such as market research reports, proposals, PowerPoint presentations, and letters with consistency and minimal guidance. Serve as a key point of contact for internal and external inquiries, ensuring they are directed to the appropriate team members as needed. Maintain accurate records and databases, prioritizing data integrity and confidentiality. Travel Desk Operations: Coordinate travel arrangements for the team, including flight bookings, hotel accommodations, and transportation. Manage travel itineraries and ensure all travel-related documentation is in order. Provide support to team members during travel, addressing any issues or concerns that may arise. Cross-functional teams support: support global and local cross-functional teams to ensure the smooth and efficient execution of commercial activities, including:Finance and Accounting Support: Collaborate with the finance team to maintain effective bookkeeping practices in compliance with local regulations, including recording receivables, reconciling expenses, and managing documentation for receipts. Assist in financial reporting to relevant tax authorities as required. HR Support: Support the HR team with employee contracting, maintaining accurate employee records, and preparing payroll. Field Operations Support: Support the Field Operations department in coordinating logistics to ensure the smooth and efficient execution of activities. Other Duties: Undertake any other tasks or responsibilities as assigned by the management team to support the overall success of Pula's operations in Ethiopia. Qualifications Bachelor's or Master’s degree in Business Administration, Finance, Accounting, or a related field. Demonstrates the ability to deliver high-quality work with minimal supervision, ensuring accuracy and attention to detail in a fast-paced, dynamic team environment. Takes full ownership of tasks, consistently achieving excellent results while efficiently managing multiple responsibilities. Strong expertise in creating compelling PowerPoint presentations and well-structured proposals. Prior experience in administrative support, accounting, or operations roles preferred; a consulting background is a plus. Understanding of the country’s accounting and tax requirements. Effective written and verbal communication skills. Fluency in English and Amharic; additional languages are a plus. Women are highly encouraged to apply. What Pula will bring to the table:Growth potential: With an untapped market of 1.5 billion smallholders worldwide, on track to doubling the number of farmers insured in 2023 and Pula’s global leadership in Agriculture Insurance, the Senior Project Execution Manager has a tremendous upside growth potential.Join the Global Market Leader: Not only is the opportunity massive, but Pula is by far the market leader in its category with 15m farmers insured as at the end of 2022.Personal Development: We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your line manager, and receive regular feedback on your performance. We hold career reviews every six months and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.Impact and creation: This is a high-impact role, reporting to the Head of Partnerships and Consulting, that offers a unique opportunity to bring the company to the next level, whilst developing new strategies, approaches and ideas.