About the jobJob Summary:The Chief Operating Officer (COO) – Ethiopia is a key executive responsible for leading and optimizing all operational functions, ensuring seamless coordination between sourcing (FMCG & Farm), logistics, warehousing, and distribution. As part of the executive leadership team, the COO will develop scalable supply chain structures, improve operational efficiency, and drive strategic growth.This role requires a senior leader who can design high-impact operational systems, ensuring the company’s e-commerce supply chain operates efficiently and scales effectively.Key Responsibilities:1. Executive Oversight of OperationsProvide strategic leadership for all operational functions, including sourcing, logistics, warehousing, and fulfillment.Identify bottlenecks and inefficiencies, implementing solutions to enhance scalability.2. Supply Chain & Sourcing Strategy (FMCG & Farm)Develop and refine sourcing strategies to expand direct farm partnerships and optimize FMCG sourcing.Ensure cost-effective sourcing and supplier diversification while maintaining quality standards.Align sourcing operations with real-time demand forecasting and data-driven decision-making.3. Operational Efficiency & Process OptimizationDesign and implement scalable structures for sourcing, fulfillment, and distribution.Oversee high-level process improvements to enhance speed, accuracy, and cost efficiency across operations.Work closely with technology teams to integrate real-time tracking, forecasting, and reporting systems.4. Cross-Functional Leadership & Team CollaborationWork with the finance team to ensure operational costs align with business objectives.Collaborate with the tech team to integrate operational functions into the ChipChip platform.5. Performance Management & Cost ControlSet and monitor KPIs for operational efficiency, including sourcing effectiveness, fulfillment speed, and cost efficiency.Develop cost-optimization strategies, ensuring profitability while maintaining service quality.Ensure that operations teams are adequately staffed, structured, and resourced to support scaling.Qualifications & Requirements:Bachelor’s degree in Management, Business Administration, Supply Chain Management, Social Studies, Operations, or a related field.5+ years of senior leadership experience in supply chain, sourcing, or operational roles.Proven experience in building scalable supply chain structures in e-commerce, FMCG, or agribusiness.Skills & Competencies:Strategic mindset with the ability to optimize large-scale operations.Strong leadership in managing cross-functional teams and department heads.Expertise in supply chain management, sourcing, and procurement.Financial acumen to drive cost savings and operational efficiency.Data-driven decision-making, with a focus on analytics and forecasting