QA Automation Engineer

About the jobQA Automation Engineer for Sora UnionGlobalTalent is everywhere, opportunity is not. Sora Union changes that.Sora Union is a professional services company specializing in design and localization projects for businesses, organizations and governments. The Sora Union team is globally-distributed and made up of diverse and talented professionals impacted by or at-risk of displacement due to conflict or climate change.As a QA Engineer working on projects in partnership with our clients, you’ll work with products and companies both big and small, primarily responsible for ensuring we deliver the highest quality experience possible for our users. You’ll work with software developers, product managers, designers, and customer service teams to increase confidence in our releases, including testing applications, investigating issues, and reporting on results.You’ll be successful in this role if you enjoy working towards becoming one of the most knowledgeable individuals about a product and how it gets to consumers. You should be an effective communicator, comfortable exchanging information in a clear and concise way with both technical and non-technical stakeholders.You’ll be responsible for:Creating, maintaining, and reporting on a reliable suite of tests and regression lists to ensure confidence in the quality of product releases.Working closely with customer support and internal feedback channels to investigate, triage and prioritize discovered issues.Becoming a power user of our products, you will understand the functionality at the deepest levels and use that knowledge to improve testing and ultimately overall quality.Ideally, you’ll have:At least 3 years in a professional QA role.Demonstrated ability to manually test web app product experiences and identify discrepancies from functional, usability and design issues.Strong written and verbal skills with the ability to communicate with diverse teams, including experts and novices in both technical and non-technical roles.Having familiarity with an issue tracking and test management system is required. Examples include TestRail, GitHub issues, Trello, Jira, etc.Background in Test Automation beneficial.You are comfortable with ambiguity and change, learning new systems, and finding creative solutions.