Market Research and Promotion Key Account Officer

Job Title: Market Research and Promotion Key Account OfficerDepartment: Sales and MarketingEmployment Type: Full timeSalary: NegotiableWe are currently seeking a highly skilled and motivated Market Research and Promotion KeyAccount Officer on behalf of our esteemed client.Position OverviewA Market Research and Promotion Key Account Officer plays a crucial role in understanding markettrends, identifying customer needs, and promoting products or services to key accounts. This positionbridges the gap between market insights and promotional strategies, ensuring that the company'sofferings are effectively marketed to high-value clients.Duties and Responsibilities:1. Marketing & Sales● Continuously manage customer complaints by rapidly addressing and resolving issues,offering suggestions to the manager for appropriate actions.● Systematically gathers, analyzes, and compiles a suitable statistical representation of datafor market research.● Promotes diverse advertisements to customers and users at regular intervals throughvarious media channels and methods.● Deliver a thorough report to the relevant department, examining essential elementspivotal to the market's dynamics for fostering the expansion or establishment of a newbranch.● Reaches out to private enterprises, public entities, non-governmental organizations, andgovernment institutions to advocate for the enhancement of our operational procedures,applying persistent efforts to establish collaborative partnerships with our organization.● Proposes innovative concepts and engages in discussions with relevant department headsto ensure the organization embraces marketing advancements for advanced growth.● Oversees the interaction between Branch staff and customers, monitors their workflow,and submits significant reports to the designated department.● Aside from attracting new clients, efforts direct to enhancing customer satisfaction byconsistently addressing their needs, aiming to retain those who are on the sidelines.● To ensure the provision of high-quality services and timely delivery, collect and analyzemarket data for enhancing and monitoring their implementation across short, medium,and long-term periods.● Furnishing details to create protocols aimed at improving service quality and pricing incomparison to other service providers in the market.● Exploring approaches to transform underperforming branch sales networks into profitableentities,● Create short, intermediate, and extended promotional strategies for the organization,aiming to allocate its yearly advertising funds precisely and effectively.2. Areas of Emphasis in Market Research and Expansion● Identify and capitalize on marketing opportunities that may not initially produceoutcomes but contribute to achieving the industry's mission objectives.● Collaborate with various departments to analyze and suggest strategies for enhancing thevisibility of the organization and its products.● Conducts an annual customer survey to continually assess and evaluate customersatisfaction.Qualifications and Requirements:● BA Degree/College Diploma in Marketing Management or in similar field of socialeducation with 4 Years for BA Degree & 6 Years for Diploma● Excellent analytical, problem-solving skills and detail orientation● Proven interpersonal, representation, networking, negotiation and leadership skills● Strong interpersonal, communication, and presentation skills● Completed training in customer service, advertising, and fundamental computer skills is aplus.● Also handles any additional responsibilities assigned by the immediate supervisor.How to apply:Interested candidates are invited to submit their Resume and any relevant supporting documentsvia apply@yes.et with the subject line “Market Research and Promotion Key AccountOfficer”.Deadline:June 30, 2024 G.C