Abay Bank S.C
: Customer Service Officer II (CSO-II)
Full-Time·Addis Ababa
Posted 1 day ago·Closes in 4 days · Oct 16, 2026
Job Description
Abay Bank S.C. invites qualified fresh graduates to apply for the position of Customer Service Officer II (CSO-II) at its branches across Ethiopia. This opportunity is open to 2024, 2025, and 2026 graduates with a bachelor's degree in a relevant business or management field who have passed the national exit examination and meet the specified CGPA requirements.
Job Overview
Position: Customer Service Officer II (CSO-II)
Company: Abay Bank S.C.
Job Location: Various branches across Ethiopia
Employment Type: Permanent
Required Qualification: BA Degree in a relevant field
Work Experience: Zero years
Eligible Graduates: 2024, 2025, and 2026 graduates
Age Preference: Below 30 years
CGPA Requirement: Female applicants: 2.75 and above; male applicants: 3.0 and above
Additional Requirement: Must have passed the national exit examination
Salary: As per the bank's salary scale
Application Deadline: October 16, 2026
About Abay Bank S.C.
Abay Bank S.C. is an Ethiopian commercial bank established in 2010. The bank provides financial services to individuals and businesses through its branch network, supporting economic development and financial inclusion across Ethiopia.
Required Qualifications
Applicants must meet the following requirements:
Bachelor's degree in one of the following fields:
Management
Economics
Accounting
Accounting and Finance
Marketing
Banking and Finance
Business Administration
Business Management
Public Administration
Development Management
Must have graduated in 2024, 2025, or 2026.
Must have zero years of work experience.
Must have passed the national exit examination.
Minimum CGPA:
Female applicants: 2.75 and above.
Male applicants: 3.0 and above.
Applicants should be below 30 years of age, as preferred by the bank.
How to Apply
Interested and qualified candidates should apply online through the official Abay Bank website.
Official Website: https://abaybank.com.et/
Navigate to the Career Opportunities section to find the vacancy announcement and application instructions.
Application Deadline: October 16, 2026
Only shortlisted candidates will be contacted for the next stage of the recruitment process. Applicants should ensure that they meet the qualification, graduation-year, CGPA, and exit examination requirements before applying.
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