Customer Service Officer (Maker) | Fresh Graduate Jobs in Ethiopia

Dashen Bank is hiring fresh graduates for the Customer Service Officer – Maker position at branches under the Bahir Dar District, with no prior work experience required. Vacancy Overview Position Customer Service Officer – Maker Organization Dashen Bank Job Category Banking / Customer Service Location Branches under Dashen Bank Bahir Dar District Experience 0 years Education Bachelor’s Degree CGPA 2.5 and above Eligible Graduates 2025/2026 G.C. graduates Age Requirement Not more than 25 years for external applicants Employment Arrangement Permanent assignment after six months of intensive training Vacancy Number DB_EX/BDD/004/26 Deadline September 9, 2026 Customer Service Officer – Maker Job Description The Customer Service Officer – Maker provides front-office customer service support at the branch. The role involves handling account maintenance, payment and collection transactions, customer inquiries, cash and non-cash transactions, and other customer requests. Academic and Professional Qualifications Applicants should have: A Bachelor’s Degree in a business-related field such as: Marketing Management Accounting Management Economics Business Administration Information Technology Or another equivalent field A CGPA of 2.5 or above. Experience and Eligibility No prior work experience is required. Applicants must be graduates of 2025/2026 G.C. External applicants must not be more than 25 years of age. Successful candidates will be permanently assigned after six months of intensive training. Required Documents Applicants are required to submit: Degree certificate Grade 8 certificate Grade 12 certificate Updated CV Application letter Functional and Technical Competencies Candidates should have: Basic understanding of general financial products and services. Knowledge of banking accounting principles and procedures. Ability to respond to basic customer inquiries and instructions. Ability to advise customers and resolve most routine issues and requests. Strong command of Microsoft Office applications. Good knowledge of core banking systems. Place of Work Branches under Dashen Bank Bahir Dar District. How to Apply Interested and qualified candidates should apply online through the Dashen Bank recruitment portal using the vacancy link below. Vacancy Number: DB_EX/BDD/004/26 Application Link: https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=2306&company=dashenbank Application Deadline: September 9, 2026 Important Note The source vacancy contains two different dates: a Vacancy Posting End Date of September 10, 2026 and a Deadline of September 9, 2026. This post uses the explicitly stated September 9, 2026 deadline. Applicants should verify the closing date shown on the official application portal before submitting an application. 📲 Get Daily Job Alerts in EthiopiaLooking for more jobs in Ethiopia? Join @EtcareersJobs for daily job vacancy alerts and new employment opportunities.👉 Join Telegram: https://t.me/EtcareersJobs