Junior Customer Service Specialist (IFB)

Enat Bank invites qualified applicants to apply for the position of Junior Customer Service Specialist (IFB) in Ginir, Ethiopia. Candidates with relevant educational qualifications and banking experience who meet the bank’s requirements are encouraged to apply online before the application deadline. Job Overview Position: Junior Customer Service Specialist (IFB) Employer: Enat Bank Vacancy Number: EB/096/26 Job Location: Ginir, Ethiopia Employment Type: Full-time Contract Type: Permanent Required Education: BA degree in a relevant field Required Experience: As specified in the eligibility requirements Application Deadline: November 1, 2026 About Enat Bank Enat Bank is a private financial institution established to provide effective and efficient banking services, with a focus on expanding women's access to financial services. The bank aims to support development, business growth, and profitability while providing a conducive working environment for banking professionals. Job Summary The Junior Customer Service Specialist (IFB) is responsible for handling cash-related activities, processing payment instruments, managing domestic transfer transactions, and supporting branch customer service operations in accordance with the bank's procedures. Key Responsibilities Receive and deliver physical cash to and from the Cash Administrator. Collect and verify original payment instruments against system records. Issue and sign payment instruments. Verify and validate incoming DRS transfers. Initiate outgoing DRS transfers. Exchange cash denominations and record the related transactions. Perform other duties assigned by the supervisor. Qualification and Experience Requirements Educational Requirements Applicants must hold a BA degree in one of the following fields or a related discipline: Accounting Banking and Insurance Banking and Finance Management Business Administration Sales Marketing Economics Minimum cumulative GPA: Male applicants: 3.00 Female applicants: 2.75 Work Experience The vacancy announcement includes the following experience requirements:0 years of experience  Additional Requirements Preferred age: 30 years or younger. A valid National ID is mandatory. An exit examination certificate is required. Salary and Benefits The bank offers a competitive salary in accordance with its salary scale. How to Apply Interested and qualified applicants should submit their applications online only through Enat Bank's official recruitment portal. Application Link: https://evacancy.enatbanksc.com/#/vacancy Application Deadline: November 1, 2026 Important Notes: Only shortlisted candidates will be contacted. Enat Bank reserves the right to cancel the advertised vacancy. Applicants must meet the National ID and exit examination requirements. For inquiries, contact Enat Bank at 0115522835.