Senior Customer Service Specialist (IFB)

Location: Worabe Required Qualification: Bachelor's degree in Accounting and Finance, Banking and Finance, Management, Business Management, Economics, Marketing Management, or a related field. Experience: At least 1.5 years of banking operations experience. At least six months of experience in a Customer Service Specialist (CSS) position. Key Responsibilities: Assist with or assume the duties of the Cash Administrator and Branch Accounts Administrator when necessary. Support customer service staff in handling and counting bulk cash deposits and withdrawals. Initiate cash transfers. Receive and deliver physical cash to and from the Cash Administrator. Process cash payments and receipts and debit or credit the appropriate accounts. Reconcile physical cash balances with the Cash Administrator. Enat Bank invites qualified applicants to apply for six job vacancies in Ethiopia. The available positions include Junior Customer Service Specialist, Branch Auditor, Associate General Maintenance Technician II, Senior Customer Service Specialist (IFB), and Branch Manager Grade C (IFB and conventional banking). Enat Bank is a private financial institution established by Ethiopian businesswomen and visionaries to promote women's financial inclusion while providing banking services to individuals and businesses. The Bank focuses on financial access, business growth, development, and stakeholder value. Job Overview Company: Enat Bank S.C. Vacancy Number: EB/096/26 Total Positions: 6 Job Locations: Ginir, Bedele, Nekemte Jitu, Addis Ababa, and Worabe Employment Type: Full-time Contract Type: Permanent Application Deadline: November 1, 2026 Application Method: Online Salary and Benefits Enat Bank offers a competitive salary based on its salary scale. The vacancy announcement does not specify an exact salary amount or additional benefits. How to Apply for Enat Bank Jobs Interested and qualified applicants should submit their applications online through the official Enat Bank e-vacancy portal. Application Link: https://evacancy.enatbanksc.com/#/vacancy Vacancy Number: EB/096/26 Application Deadline: November 1, 2026 National ID: Mandatory Selection Process: Only shortlisted candidates will be contacted. For inquiries, contact Enat Bank at 0115522835. The Bank reserves the right to cancel the advertised positions.