PCM Digitally Enabled Customer Support Service
Addis Ababa
Full-Time·Addis Ababa
Posted 1 day ago·Closes in 4 weeks · Sep 28, 2026
Job Description
PCM Digitally Enabled Customer Support Service is expanding its sales operation in Addis Ababa and invites talented and motivated individuals to apply for the position of Sales Agent – Outbound Call Center.
Job Details
Organization: PCM Digitally Enabled Customer Support ServicePosition: Sales Agent – Outbound Call CenterNumber of Positions: 23Location: Addis Ababa, Ethiopia (Office-based)Employment Type: Full-TimeApplication Deadline: September 28, 2026Application Method: EmailNote: Only shortlisted candidates will be contacted.
Position Overview
This is more than simply making phone calls. You will become part of a professional, technology-enabled sales environment where you will receive structured training, ongoing coaching, modern CRM tools, and the opportunity to develop real-world sales and communication skills.
Requirements
Grade 12 or above.Good spoken and written English.Strong communication and interpersonal skills.Basic computer literacy.Ability to learn and work with CRM systems.Ability to work in a fast-paced, target-driven environment.Previous experience in sales, tele-sales, call centers, customer service, or business development is an advantage.Fresh graduates and candidates without previous sales experience are welcome to apply if they have strong communication skills and the right attitude.
We Are Looking For People Who Are:
Confident communicatorsAmbitious and hungry to succeedTarget-driven and results-orientedEnergetic and positiveResilient and comfortable handling rejectionGood listeners and persuasive communicatorsDisciplined and reliableFast learnersComfortable using computers and learning new technologyTeam players who are willing to learn and improve
How to Apply
Interested and qualified candidates are invited to send their updated CV directly to:
📧 robelm5050@gmail.com
Important: Please use "Sales Agent – Outbound Call Center" as the subject of your email application.
Deadline: September 28, 2026
Job Summary Table
Position TitleOrganizationVacanciesEducationExperienceLocationDeadlineSales Agent – Outbound Call CenterPCM Digitally Enabled Customer Support Service23Grade 12 or aboveNot required (Fresh Graduates welcome)Addis AbabaSeptember 28, 2026
Why Join PCM?
PCM offers a structured, tech-enabled sales environment with CRM training, ongoing coaching, and real career growth potential. Fresh graduates and early-career professionals will gain practical experience, develop persuasive communication skills, and build a strong foundation for a career in sales or customer success. With 23 positions open and a performance-driven culture, this is an ideal entry point into Ethiopia's growing digital sales industry.
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